Hi, I’m Patrick at ICT Squad.
I have twenty years of experience in computer, information and communications technology support, administration, security and training in home, small business, corporate, and educational settings. I have been a technical specialist, mentor, trainer and manager for a range of companies including major computer manufacturers, global consultancy firms, investment banks and hotel chains. For the past eight years, I’ve managed the IT systems, networks and information security for a national hospital.
I started the ICT Squad service in the early 2000’s, having been the go-to guy for family and friend’s computer problems since the 90’s. It was very clear that people needed help with the digital revolution and the rapid expansion of computer and Internet technology as part of everyday life. In the time between then and now, I’ve always been fascinated by the evolutions and breakthroughs in technology and seeing how it has literally changed the way we live and work in such a short space of time.
Today, computing devices are more affordable than ever and the choice is staggering. Online shopping and banking, social networking and cloud services are everywhere. It is common for people to have three or more computer devices. These devices are always on, always connected. Communication and access to information is instant.
The latest Internet connected gadgets are on our children’s christmas and birthday lists from the earliest age. Homes, cars, toys and domestic appliances are all getting connected. Lives play out on social media, computer games are stunningly realistic. Cyber bullying and stalking are taking a toll in the real world. Our personal information might be stored in several places, often without us knowing. Cyber crime is big business and criminals are free to work across borders from anywhere in the world with high rewards and low risk.
I believe that everybody needs to become more aware of how we engage with technology, how we manage, protect, share and entrust our digital lives and how we can reap its rewards while also minimising the risks that come with it and the negative effects that it may have. It’s my hope that ICT Squad will be able to help in some small way towards that goal.